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Revealing the Gaps in an Auto Dealership’s Internet Sales Process

Today’s Up To Speed article is contributed by Greg Elam of Automotive Internet Management.  AIM offers an e-commerce accountability solution for auto dealership Internet sales and will be conducting a...

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Are You Closing 20% (or More) of Your Internet Leads?

A sound Internet/BDC operation is a key component of every successful automotive dealership. The question is, what makes a sound Internet/BDC operation? When the NCM Institute decided to sponsor a...

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It’s Time to Raise the Bar for Automotive Internet Closing Ratios

In the second quarter of 2012, the NCM Institute (NCMi®) formed a training partnership with Automotive Internet Management (AIM). As of last week, AIM has conducted four “Bridging the Internet Sales...

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It’s Time for 3rd Party New Vehicle Lead Providers to be Transparent

The 3rd party new lead providers I know are operated by genuinely good people who want to provide a valuable service to the auto shoppers, dealers and manufacturers they serve. For more than 15 years...

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Traditional Dealership Marketing vs. Digital Marketing

As I speak to dealers and GMs a common question they struggle with is: “How much of my budget should go to traditional marketing and how much should go to digital marketing?” It is an interesting...

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GM’s Shop-Click-Drive Program Drives Home Need for Improved Online F&I Service

In a world where 85 percent of consumers surfing the Internet have made a purchase online, General Motors is hoping its new Shop-Click-Drive program will pave the way for satisfying car buyers who may...

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How Well Do You Understand the Internet Process in Your Dealership?

As e-Commerce continues to play an ever increasingly-significant role in your dealership’s operations, how well do you understand the tools your potential clients are using in the purchase of and...

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Are Some of Your Used Vehicle Deals Really “Special”?

I have always believed that there was a very valid reason why dealership website designers decided to include a “Used Vehicle Specials (UVS)” page in their master plan. Because if I were a used vehicle...

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Three Tips to Improve Your Digital Marketing

Are you spending a lot of money each month on your digital marketing and internet operation but not getting the return on investment you want? It’s a common problem. Without the right plan, marketing...

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